Description
What We Are Looking For:
The Program Coordinator role will support the Executive Directors of VITA. The role will encompass a wide range of activities including client scheduling, management of calendars, supporting onsite event planning, data entry, document preparation and control. Site support – supplies, etc.
General Qualifications:
We are seeking a dynamic and energetic Program Coordinator to help manage the day-to-day activities in support of the VITA (Volunteer Income Tax Assistance) Program. Strong work ethic. Detail-oriented. Excellent customer service skills. Ability to manage multiple responsibilities at once. This is a part-time position with the possibility of working remotely upon completion of training.
Specific Responsibilities:
Makes themselves aware of the services provided by the VITA program
Communicates with clients and volunteers in a polite, friendly manner
Performs general office tasks to support the program.
Perform general office work such as word processing, adobe, volunteer management software, filing, and operating copy and fax machines
Maintains general correspondence.
Answers the telephone, monitors voicemail and email from clients, assists with clients’ inquiries and provides information about the VITA program, scheduling appointments, and site information, etc.
Prepares and sends mailings.
Assists with development of newsletters and publications.
Purchases and inventories office supplies and forms for all site locations.
Able to lift up to 20 pounds. Able to work at a computer for a significant time per day.
Requirements
Requirements:
Excellent organizational abilities and attention to detail.
Proficient in Excel and compiling data sets.
Ability to create posts for social media accounts.
Anticipate the needs and wants of managers by being prepared and organized.
Must have superior interpersonal skills as well as excellent ability to communicate orally and in writing.
Bi-lingual in English and Spanish preferred.
Experience as administrative or program assistant preferred.